Cotton Plaza Store
Website: https://cottonplazastore.com

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within 10 business days. Please note that processing times may vary depending on your payment provider.

Return Policy

At Cotton Plaza Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to assist you.

Return Window

Items may be returned within 7 days from the date the goods received.

Eligibility for Returns

To qualify for a return, the following conditions must be met:

• Product is physically damaged or stained.
• The item must be unused, unworn, and in the same condition as received.
• The item must be in its original packaging and product tag.
• A receipt or proof of purchase must be provided.

Non-Returnable Items

The following items are not eligible for return:

• Personal care items (e.g., undergarments)

Exchanges

We only replace items if they are defective or damaged.

If you need to exchange an item for the same product, please contact us:

• Email: marketing@cottonplazastore.com
• Phone: 0547256499

Return Shipping

• Customers are responsible for the cost of return shipping
• Shipping costs are non-refundable